How Does A Personal Concierge Work?

What is the role of a personal concierge?

As stated in the definition, a personal concierge will make appointments and conduct errands for you, the list of which is virtually limitless! Booking a table at a restaurant, organizing a housekeeper, coordinating trades and services, planning events, and coordinating relocation are just a few examples.

Among the chores that a personal concierge may perform are dry-cleaning pick-up and delivery, personal shopping, bill payment, and any other task that the customer requests.

As a personal concierge, you are likely to hear the following phrase: 'As long as everything is legal, we will do it.' A personal concierge will bill for their services on an hourly basis, on a monthly retainer basis, or on a project-by-project basis.

A personal concierge works much the same as a personal advisor. Personal assistants work for one company and may serve one executive, or maybe several executives. You will work as an independent contractor and take on clients who require your services. The needs of clients are different. Some clients only require a few hours per week while others need multiple hours each day.

When they hear the term, many people think of hotel concierges. Personal concierges are not much different. They serve different clients with different needs. A hotel concierge may be required to make reservations for dinner or other tasks, but personal concierges are often available to clients for longer periods.

What is the difference between a personal concierge and a hotel concierge?

A personal concierge provides these services to clients daily, whether they are at home or at work. A hotel concierge's services are tied to the hotel's location, and the range of services available is more restricted. When working with a client, a personal concierge gains a thorough understanding of their requirements and becomes a vital part of their lives. Working for individual clients is great, but you also may be able to offer your services to local companies that want to provide concierge services as an employee benefit or as a resource for new hires relocating to the area.

The first concierge worked in castles and grand estates until the late 1800s when he moved into the hotel industry. With the inclusion of the word 'personal' in the job description in the 1990s, the hotel concierge transitioned back into the home environment once more.

What characteristics do you look for in a personal concierge?

A personal concierge must be highly resourceful, astute, discreet, and proactive, and will typically have previous experience as an Executive Assistant, Event Manager, Hotel Concierge, Project Manager, or any other role that requires logical thought, coordination, and completeness. A personal concierge will be responsible for coordinating and completing all aspects of the client's itinerary.

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